Support

Frequently Asked
Questions

We understand you may have questions before turning your website into a fully functional mobile app — and we're here to make the process simple, transparent, and stress-free. Below you'll find answers to the most common questions our clients ask about development, publishing, syncing, and maintenance.

01 Do I need to rebuild my website to create a mobile app?
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No. We convert your existing website directly into a native mobile app. No redevelopment required. Your website remains exactly as it is, and we wrap it in a native shell with enhanced mobile features.
02 Will my app update automatically when I update my website?
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Yes. Your website remains the backend and source of truth. All changes sync instantly inside the app. When you update content, products, pages, or design on your website, these changes automatically reflect in the mobile app without requiring a new app store submission.
03 Can you publish the app to Apple App Store and Google Play?
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Yes. We handle the full submission process, compliance, certificates, and re-submissions if required. Our team manages all technical requirements, screenshots, descriptions, and ensures your app meets both Apple and Google's guidelines.
04 What types of websites can be converted?
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Almost all types of websites can be converted, including:
  • E-commerce stores (Shopify, WooCommerce, Magento)
  • News portals & blogs
  • LMS platforms and educational sites
  • SaaS dashboards and business tools
  • Marketplaces & directories
  • Booking & service platforms
  • Government and NGO portals
05 Will Apple accept apps that are website-based?
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Yes - as long as the app includes native features like push notifications, deep linking, navigation, branding, and enhanced UX. We design your app to meet Apple's requirements. Our apps are not simple web wrappers; they include meaningful native functionality that provides value beyond just viewing your website.
06 Can the app work offline?
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Partially. We support offline caching and fallback screens where applicable. Users can access previously loaded content when offline, and we display appropriate messaging when internet connectivity is required for dynamic content.
07 Can you add app-only features?
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Yes, we can add exclusive features including:
  • App-exclusive menus and navigation
  • App-only UI elements and layouts
  • Hidden web elements (popups, footers, ads)
  • Custom CSS/JS specifically for mobile
  • Native modules (camera, file upload, geolocation)
08 Do you provide ongoing support & updates?
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Yes. All plans include continuous updates, maintenance, and support for iOS & Android OS changes. We monitor store compliance requirements, fix bugs, optimize performance, and ensure your app stays compatible with the latest operating system versions.
09 What do I need to start?
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Just your website URL, logo, preferred colors, and the features you want. We handle the rest. Our team will guide you through a simple onboarding process to understand your requirements and preferences.
10 How fast can you deliver the app?
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Typically 5–10 working days depending on customization level. Simple conversions with standard features can be ready in under a week, while more complex projects with custom integrations may take up to two weeks.
Still Have Questions?

Our Support Team Is Here
to Help 24/7

If you need more details, our support team is available around the clock
to guide you through every step of your mobile app journey.

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Email Support

support@messenger2050.com

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